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Message 11 of 19

Re: Can’t connect to wi fi while out

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Hi yes I have tried entering my details when the option comes up but it won’t except them and I have tried log in details many times so know I am using the correct details it just won’t let me connect 

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Message 12 of 19

Re: Bt profile

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With an iPhone you should be connecting to BTWIFI-X. which is intended for apple devices



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Message 13 of 19

Re: Bt profile

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Ok I will try that again next time I am out but think I have tried both ways but will let you know thanks 

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Message 14 of 19

Re: Bt profile

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As we keep saying, there is no need to wait until you are out and about, your own hub transmits the BT WiFi X signal, just try connecting to that.

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Message 15 of 19

Re: Bt profile

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Did you try what was posted in message 6 of the first thread that you started about your problem?

Solved: Re: Wi fi hotspot - BT Community

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Message 16 of 19

Re: Can’t connect to wi fi while out

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Hi  I  went off my bt home hub and chose bt wi fi x then went back into the phone and it connected straight away like you said , it’s just that it says unsecured network now but it shows that it works so thank you to everyone that helped 😊 

just got to find why it won’t verify now on connection profile even though it’s been installed but thanks again 

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Message 17 of 19

Re: Bt profile

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Hi I did and it worked  at home and will be in town tomorrow and hopefully it’ll connect now thanks 

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Message 18 of 19

Re: Bt profile

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Hi 

 

yes I did what I did was to swop my bt wi fi password for the bt wi fi -x  to try and it connected to it so now I’ll try today while I am out 

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Message 19 of 19

Re: Bt profile

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Your BT WiFi username and password are only relevant when connected to a BT WiFi signal. They are not relevant when attempting to connect to other public WiFi signals from hotels etc.

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