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Message 1 of 2

Cannot download BT Cloud software

I have got a new laptop.

I went to download the BT Cloud software, but it gave a page that said

503 Service Unavailable

No server is available to handle this request.

(at http://u.bt.com/cloudpc)

Does anyone know what is going on and how to download BT Cloud?

 Details

I went to the BT help page at https://www.bt.com/help/broadband/bt-cloud/getting-set-up/set-up-bt-cloud/how-do-i-set-up-bt-cloud-

Expanded the "Detailed instructions for setting up BT Cloud on your PC or Mac".

Clicked on the link in "Go to www.bt.com/cloud/download on your PC or Mac to download BT Cloud"

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Message 2 of 2

Re: Cannot download BT Cloud software

Hi @MdeB,

Thank you for posting. I get the same error when accessing that page. I've asked my colleagues in the Cloud team to investigate.

I'll post an update as soon as I know more.

Thanks,

Paddy

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