Content Partners is Missing from MyBT

[marcusmartin1975]

I have had my fibre broadband 900 for a couple of months and have already tried to speak with BT support on this issue, I am trying to activate my XBOX Game Pass that was offered with the package and the Content partners section is missing, I have been with BT for a very long time so there should be no other accounts attached. I have used grok AI and still i can not see what i need to do to activate this. 

I need a mod to help me with this please. 

Regards

[imjolly · Accepted solution]

The mods no longer have account access so try billing message now and they should be able to help you

https://www.bt.com/help/contact-bt/account-and-billing/broadband