Error Message MBB3-04

[ChrisM57]

Thanks VKB

Got me in.

Hope this gets sorted properly, and doesnt linger on like previous issues with this service.

[DanielS]

Hi All,

Thanks for taking the time to let me know about this.

We have fixed the issue now. Can you log in and see if it works ok for you?

Thank you
DanielS

[Chris179]

Not fixed here on my iMac.

put in btcloud.bt.com in Safari browser and get a blank

when you login from Google and go to the cloud, login page you get your profile to log into, but it then says Page not found.

what is wrong with the synchronoss people.

Chris

[ChrisM57]

Hi DanielS

Can confirm now working....

Fingers crossed

[DanielS]

Thank you @Chris179 and @ChrisM57.

@Chris179 I'll go back to them and mention your setup to see if there's anything missing.

As soon as I get an update back, I'll let you know.

Thanks
DanielS

[Chris179]

Thanks, I have another issue when using Mac. I don't think the program has been correct since lasted s/w version.

BT cloud has not worked for me since.(mid nov) lev2 support has been told by Syncronoss that it's ok. Unfortunately BT support have not got Mac access to confirm.

Still have fault open. Would be great if someone on here could confirm that latest s/w work's correct on IMac. My problem is posted on this site.

chris

[BrianJSmith]

Hi, as of 8:30 pm today 29-Feb I can now login to BT Cloud, thanks Brian.

[kema01]

I still get the following error when I try to download the window app.

503 Service Unavailable

No server is available to handle this request.

[Antgrad]

Hi Robbie

I'm getting the same error. Please could you message me with what I need to do? Thanks

[DanielS]

Hi @kema01,

You will be able to get the files through one of the direct links for now. We're working on the desktop setup file in the meantime.

Windows: https://btcloud.bt.com/snc-repo/static/Installers/Windows/Setup-BTCloud-Production-22.12.33.exe

Mac: https://btcloud.bt.com/snc-repo/static/Installers/macOS/BTCloud-Production-22.12.33.dmg

Thank you

DanielS