Game Pass Issue

[Td4reaper]

Hiya

I had the ultimate game pass activated and all was fine and working, however i was temporarily locked out of my microsoft account and since sorting that and signing back in, i no longer have the ultime pass.

In my app its still showing as an active subscription.

Could i get some help with this please?

[DanielS]

Hi @Td4reaper,

Have you been able to access your Game Pass since you posted here?

Thanks
DanielS

[Td4reaper]

Hi Daniel

No i am still unable to access it 😞

[DanielS]

Thank you @Td4reaper

I'm sorry that you still can't access it.

We will need to get a team to look into this for you and find out what's happening.

I've sent you a private message with some details that I'll need.

Thank you
DanielS