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Message 1 of 4

How do I get more Norton licences?

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So I've just upgraded my BT Protect from McAfee to Norton - all fine there.

Except that I'd like to be able to get more licences so I can protect more than 2 devices.

There must be a simple way to do this but I can't see it.

Can anyone help?

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Message 2 of 4

Re: How do I get more Norton licences?

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Try logging onto your MyBT and going to "Your Security"  then "BT Virus Protect".#

What is BT Virus Protect and how do I get it? | BT Help

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Message 3 of 4

Re: How do I get more Norton licences?

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Yep tried that but all it shows is "2 of 2 licenses used". There is a "protect another device" option there but this just takes you to a link to install it on another device but when you try that it just says "all licenses have been used" with no indication of how to get more licences.
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Message 4 of 4

Re: How do I get more Norton licences?

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Hi, @stecre welcome to the community and thanks for posting, what broadband plan are you on? 

Fibre 2 and Fibre Halo Packages come with 15 BT Virus Protect licences. All other plans come with 2 BT Virus Protect licences.  

Thanks

Neil

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