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Message 1 of 2

MY BT App Error

There is currently a broadband fault in my area, the My BT app knows about it and I can check the status of the fault

InkedScreenshot_20220620-062626_My BT.jpg

 

Helpfully as soon as I click on the "Check my service" the app closes 🤔

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Message 2 of 2

Re: MY BT App Error

Thanks for the report @gibbylinks - it looks like the data isn't quite right, which is causing the app to crash.

You can check the service status yourself on the web site: BT Service Status | Check Broadband, Landline and TV | BT Help

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