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Message 1 of 4

Mac issues loading Norton

my Mac will not load the Norton helper, will not accept my password - any ideas

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Message 2 of 4

Re: Mac issues loading Norton

Hi @zz1 I'm sorry to see you're having problems, what operating system is your Mac on?

Thanks

Neil

 

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Message 3 of 4

Re: Mac issues loading Norton

macOS Monterey assume this is it

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Message 4 of 4

Re: Mac issues loading Norton

Hi @zz1,

These are the versions that we currently support:
OS 10.15: Catalina - 2019
OS 11: Big Sur - 2020
OS 12: Monterey - 2021

Do you know which version you have? If Monterey, is it 12.2 or 12.3 beta perhaps?

Thanks
DanielS

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