Missing Reward Card

[d9nielle]

I have received emails and text messages telling me I need to claim my £50 reward voucher but there is nothing there when I log into My BT.

I have contacted the email address and phone numbers given on the help page, but I have not got very far.

[DavidM]

Hi @d9nielle and welcome to our community.

Thanks for posting about the reward card, sorry you're having trouble claiming it. I can help. Check your inbox for my message and drop me over your details.

Cheers

David