Missing Rewards Card

[Kirkby1907]

Hi

I signed up for Broadband via USwitch, and the offer included a £50 Reward Card. I have received texts telling me to claim the reward card, but when I log-in it says that no rewards are available to be claimed. Can this be resolved please?

The issue may be related to the fact I have two BT ID's associated with my account. 

Thanks

[JohnC2]

Hi @Kirkby1907, welcome to the forum and thanks for your post. 

Give us a call on 0330 1234 150 or Message us Broadband | BT Help and one of our guides will be happy to claim the reward card for you.

Cheers

John