<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Hi. For around 10 days I have not been anle to get my data usage report either via the app or the website, putting me at risk of not balancing use of mine or my wife's data usage across the month especially as we are currently abroad. Help.