2,698 Views
Message 1 of 5

My BT App

There is device showing in the “my bt” app called BT-WiFi-Disc-fc80 which was last connected on the 2nd July 2025.

However when I go to the hub manager page 192.168.1.254 on my PC and select advanced settings and then my network under list of devices (Filter is set to show all) this device is not showing, so I am unable to remove this.

Does anyone know why this shows in the “my bt” app but not in hub manager?

0 Ratings
Reply
4 REPLIES 4
2,620 Views
Message 2 of 5

Re: My BT App

Hi @andreaferns120472 

Is the BT-WiFi-Disc-fc80 a device which you had, but no longer have physically connected to your home network? 

Ali 

2,589 Views
Message 3 of 5

Re: My BT App

No I don't think so, all the wifi discs I have have been connected to my network for over a year, this disc (BT-WiFi-Disc-fc80) has just appeared over the past few weeks.  I think when I received a new hub from BT

0 Ratings
Reply
2,569 Views
Message 4 of 5

Re: My BT App

Just ignore it, the device list is totally useless. It won't be causing you any problems.

0 Ratings
Reply
2,564 Views
Message 5 of 5

Re: My BT App

I just dont understand why this is showing in "my BT" app but not in hub manger 192.168.1.254 this has never happened in the past!

0 Ratings
Reply