Windows 11 laptop. However, this afternoon after speaking to a guide on 150, The box for the Norton password vault master password opened fully and I was able to log in rather than keep going round in circles between the log in page and the password manager access page. I think the chap I spoke to might have sorted it. I have just checked again, going to Norton password vault and not the BT app and it has given me the master password access box. Before, it was going to the MyBT login screen. So it is aok and I hope it stays that way. I use it on the iPad also but you get a split screen for the mail on there, and I had just purchased an item with a guarantee and wanted full screen to print hard copy to place with the instructions. Didn’t expect to spend nearly a day sorting out the tech to do it with! Thank you for your comments.
