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Message 1 of 2

Norton Password Manager

I have been using Norton Password Manger on my PC, Phone and Tablet for some years.

I have just made Chrome my default browser on my PC. Previously, Norton used EDGE. Now I cannot access my vault as the extension added to Chrome has created a new vault.

Does anybody know how to synchronize the Chrome extension to my original; vault? 

 

I am surprised but it just started working. so post is now complete.

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Message 2 of 2

Re: Norton Password Manager

Good morning @DavetheGolfer 

Welcome to the BT Community!

I'm really glad to hear that this sorted itself out, it maybe just needed a bit of time to recognise Chrome as the default browser and transfer the details across. 

If you did continue to struggle, we have a few details on troubleshooting with the Norton services here, or it can also be worth reaching out to Norton directly.

Peter