So, today I have been officially told that I cannot install Norton anti virus into any device that has an earlier version than android 8.0 so my two tablets that are less than five years old are incapable of having the antivirus that comes with my 15 device promise! Where does that leave me? There must be hundreds of people in the same position as me. It worked fine on McAfee!
Solved! Go to Solution.
But..... When I signed up for Halo there was nothing to say the fifteen devices had to be less than five years old. It is wrong to move the goal posts. What was good enough for McAfee should be continued by Norton. It is hardly my fault they changed providers!
"You can install BT Virus Protect on PCs, Macs, Android phones and tablets versions 8.x and above (not available on existing iOS devices)."
It may well say that now but I don't believe it said it when I first took out my contract. It was certainly working on Android 7 with McAfee. Goal posts moved.....