Norton rejecting Intel Driver Update as infected.

[Alan_in_Hemel]

I am trying to install the latest Intel Driver: 32.0.101.8247 (WHQL Certified)

Norton does not permit this saying it contains a virus, the advice from the Intel Community Forum is to turn off Norton and then install the driver. I am nervous about doing this and would welcome any advice.

[licquorice]

Why ask on here, it will just be the opinion of random posters with no more information (probably less)  than either the Intel or Norton communities.

[Alan_in_Hemel]

The Norton Community do not recognise me as a BT customer, so where else am I supposed to ask?

[licquorice]

I think I would take the word of the Intel community over some random bloke posting on here.

Just search the Norton community, no need to post anything.

[Alan_in_Hemel · Accepted solution]

Norton Community showed nothing on this. I followed the Intel Community advice and the installation worked and a Norton Full Scan showed no viruses afterwards. 

[licquorice]

A quick Google search reveals other AVs objecting to this update and that Intel are investigating why this happening.

Personally, I would hold off installing the update until Intel have discovered what is going on.

Edit: too late

[Alan_in_Hemel]

Patience would have been a virtue here and I eventually noticed it was not just Norton detecting the problem.  The Intel community is suggesting this is a false positive, several members have successfully applied the update by turning off their anti-virus. There have reported no subsequent issues. Hopefully this is a one off and Intel will learn from this.