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davec1
Beginner
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Message 1 of 4

Norton upgrade

Trying to download Norton but keep getting " couldnt download  virus scan failed" message. What can i do?

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imjolly
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Message 2 of 4

Re: Norton upgrade

If you had McAfee have you totally uninstalled it before trying Norton



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davec1
Beginner
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Message 3 of 4

Re: Norton upgrade

Ive  switched off the mcafee and tried but still had same message

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imjolly
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Message 4 of 4

Re: Norton upgrade

switching off McAfee is no good you need to uninstall McAfee totally



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