When accessing parental controls through security management, it only presents an option to 'Activate' despite my having pressed this multiple times over a period of a couple of months, and also being apparently activated already.
It's presenting a problem since I can't manage which sites I'd like to be blocked etc. I can't even completely disable the feature.
Has anybody had a similar issue? I tried to contact support OTP but to no avail.
Welcome to the BT Community and thank you for posting!
I am sorry for the problems you're having with Parental Controls. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages