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Message 1 of 3

Parental controls mobile only not on PC

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Hello All

I have BT full fibre broadband. I activated the parental controls to restrict sites & it works, but only for my 2 android devices (a smartphone and tablet). I have a Windows 10 PC using Chrome and Firefox & it works on neither browser. I have checked it is a public network or a private network, it works on neither. 

Why is it not working on my PC?

Regards

Will 

Network info: 

SSID: BT-9GCP5W
Protocol: Wi-Fi 4 (802.11n)
Security type: WPA2-Personal
Network band: 2.4 GHz
Network channel: 1
Link speed (Receive/Transmit): 72/72 (Mbps)
IPv6 address: 2a00:23c6:999c:9001:735c:3f01:1d67:38de
Link-local IPv6 address: fe80::ddc6:616f:a5a0:58b6%5
IPv6 DNS servers: fe80::c2d7:aaff:fe22:5ba5%5
IPv4 address: 192.168.1.173
IPv4 DNS servers: 208.67.222.222
208.67.220.220
DNS suffix search list: home
Manufacturer: Intel Corporation
Description: Intel(R) Dual Band Wireless-AC 3168
Driver version: 19.51.15.3
Physical address (MAC): 30-E3-7A-F7-03-C8

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Message 2 of 3

Re: Parental controls mobile only not on PC

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You appear to be using non-BT DNS addresses. So I'd guess that you have at some point manually set the network adapter on your PC. If so, that needs to be reverted to "automatic".

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Message 3 of 3

Re: Parental controls mobile only not on PC

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Many thanks that fixed it

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