cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
411 Views
Message 1 of 4

Parental controls not blocking websites

Go to solution

I upgraded my wifi (same box) in December and moved to digital voice. I now realise my parental controls are not working. I have tried resetting the box. Can anyone help me?

0 Ratings
Reply
3 REPLIES 3
390 Views
Message 2 of 4

Re: Parental controls not blocking websites

Go to solution

Hi @andih1,

Welcome to our Community.

I am sorry to see that you're experiencing problems with your parental controls. I take it you can see that they are active when you log into your MyBT? What filter are they set at?

Thanks
DanielS

0 Ratings
Reply
353 Views
Message 3 of 4

Re: Parental controls not blocking websites

Go to solution

Thank you for replying, I contacted tech support and the block seems to be working now!

343 Views
Message 4 of 4

Re: Parental controls not blocking websites

Go to solution

@andih1 wrote:

Thank you for replying, I contacted tech support and the block seems to be working now!


Thanks for posting back @andih1

I am really pleased to see that my colleagues in the helpdesk sorted everything out for you.

All the best,

Robbie

0 Ratings
Reply