Parental controls still not working

[Monty_jon]

The parental controls have not worked on my account for over a month, If I raise a complaint, BT closes it without fixing the issue!

The only person I did manage to speak to told me it was a known issue, but it has still not been fixed

What do I do now?

[CFryx]

Mine is completely messed up as well. Doesn't work. I've had enough of BT and have initiated a move to another supplier.

BT are simply incompetent. There's no other way of putting it.