cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
754 Views
Message 1 of 7

Re: BT WiFi Opt-in

Go to solution

Hi can you opt me in to BT Wi-Fi please as there is no way to do it online 

0 Ratings
Reply
6 REPLIES 6
739 Views
Message 2 of 7

Re: BT WiFi Opt-in

Go to solution

Hi Ianf3,  Welcome to the community and thanks for posting. You can opt into BT Wifi on the MyBT website, select 'Your Products' scroll down and click 'learn more' under the 'Included in your product' section. You can opt-in from that webpage.

Thanks
Neil

0 Ratings
Reply
731 Views
Message 3 of 7

Re: BT WiFi Opt-in

Go to solution

Yay!!!! Looks like they have finally fixed that webpage.

0 Ratings
Reply
712 Views
Message 4 of 7

Re: BT WiFi Opt-in

Go to solution

Hi @licquorice it took a while but yes it's finally been fixed. 

Neil

689 Views
Message 5 of 7

Re: BT WiFi Opt-in

Go to solution

Much appreciated, so My BT thinks I’m in, but the hub says not, I guess I’ll have to wait, I did a factory reset yesterday,as it is a second hand Smart Hub 2, and it immediately picked up the latest firmware.

I think it will probably update in the next week 

0 Ratings
Reply
679 Views
Message 6 of 7

Re: BT WiFi Opt-in

Go to solution

Hi, @Ianf3 It can take up to 30 days for the Hub to start transmitting the BT Wi-Fi signal after opting in.

Neil

0 Ratings
Reply
669 Views
Message 7 of 7

Re: BT WiFi Opt-in

Go to solution

Thanks for the advice 

it’s appreciated