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Re: Can’t open BT Norton on my iMac.

Was this ever fully resolved, as I have the exact same issue, just a message box with the word pending, and a blue bar scrolling left and right. This happened prior to me uninstalling it, and after reinstallation. Any help would be greatly appreciated.

 

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Message 2 of 2

Re: Can’t open BT Norton on my iMac.

Hi @Mrbchambers, welcome to the forum and thanks for posting,

Sorry you can't get the Norton activated. 

Would you check that you've only 1 account on your BTID as an old account can cause issues. 
Also check that you've claimed the Account Holder status on the BTID.

Cheers

John

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