Parental Controls not working

[ecsclean]

I have the same problem. Can anyone help please? Parental controls switched on but not blocking any content.

[DanielS]

Hi @ecsclean,

I am sorry to see that it's not working for you. 

I'm going to send you a private message so my team can pick this up for you. Please note that it can take 3-5 working days for us to pick it up this way but we will do all we can to help you.

Thank you

DanielS