Xbox account management

[Dan1el]

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Hi, I have the same issue. I had over a year on my subscription before receiving 6 months free from BT. This 6 months from BT ran out many months ago but the account has not reverted back to microsoft. Can you please also assist me with this issue as I have a gamepass code I'd like to apply but can't due to the ongoing BT management of the account.

Thanks

[DavidM · Accepted solution]

Thanks for sending over the details @Dan1el 

I'm glad I was able to get this sorted for you.

All the best

David