Xbox pass...still unable to activate

[Daniskel98]

I am also struggling with this problem, at first, my account was a situation where I was on a shared account, and I was told that was maybe the issue, so now I have taken over as the account holder and I’m still having the same issue, can a mod please reply to me?

[DavidM]

Hi @Daniskel98 and welcome.

Thanks for posting about the game pass. It sounds like you've done as much as possible at your side so I'll be happy to step in. Check your inbox for my message and drop me over a reply with the details.

Cheers

David