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Turner93
Beginner

on ‎25-05-2023 0h11 - last edited on ‎25-05-2023 9h43 by

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Message 1 of 2

Regain control of Game Pass through Microsoft

Hey there, hope you’re all well!

 

 Is there any chance I could get the details on how to regain control of my account through Microsoft please? I got the free GamePass from BT and that part of it has expired, however I now can’t manage my subscription via Microsoft as they say go to BT and I can’t manage it from BT either so I’m a bit stuck

 

Cheers!

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RobbieMac
Moderator-Retired

on ‎25-05-2023 9h45

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Message 2 of 2

Re: Regain control of Game Pass through Microsoft

Hi @Turner93

Welcome and thanks for your post!  I have moved your post to create your own thread discussion.

I am sorry for the problems you're having managing your Game Pass.  I understand you'd like to manage the pass directly with Microsoft.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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