Hi folks.
Hope all are well.
I wonder if a problem that I have could be investigated, on the off-chance that any BT colleagues review these forums.
In short, I cannot access my account details ("MyBT" > Log In) on BT.com, when using the FireFox browser (fully updated version).
Conversely, I can access the details using an alternative browser (I tested successfully with Google Chrome).
On FireFox, the login process culminates in an error page which specifies:
"Your browser sent a request that this server could not understand."
Here are some screenshots to demonstrate the problem:
Step 1: Enter Username -- this is fine
Step 2: Enter Password -- this is fine
Step 3: Get request for verification, via the sending of a code to my email address -- this is fine
Step 4: Enter the verification code (received via email) -- this is fine
Step 5: Receive error message -- "Your browser sent a request that this server could not understand."
I wonder, could this perhaps be looked at by a BT colleague (or colleagues)?
Ideally, I would like to stay on the FireFox browser, for a number of different reasons.
Thank you very much to anyone who has read my post, and have a good day folks.
