Xbox Games Pass Issues "Unable to process your request. Please try again."

[rsteer]

Hi,

I'm getting the same when trying to activate my 12 month game pass.

Tried the Message us chat from the help page but apparently the web chat people don't have access to anything to help and just hand out customer services number with instructions to choose any option to speak to an agent after a 45 minutes queue wait.

If anyone can help me via PM, please get in touch!

Thank you

[Katie_B]

Hi @rsteer. 

The quickest way to get this activated would be by calling our customer care team. 

The team have account access and will ensure this is set up correctly for you on your account. 

Katie

[msm8]

I called 8 days ago to activate game pass as I keep getting the 'system is down for maintenance' error. Was told code would be sent within 7 days, and was given a link to use to arrange a call back if I didn't receive the code. 

Haven't received code, call back link says it has expired, and I've tried multiple times to call and faced with a 45 minute queue.