cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,327 Views
Message 51 of 153

Re: Trouble activating Xbox game pass offer

Hi @jpe,

Thank you for posting. I'm sorry you haven't been able to activate the Game Pass through your My BT. Send me your details and I'll be able to activate that for you. I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

1,296 Views
Message 52 of 153

Re: Trouble activating Xbox game pass offer

I really want to send a big thank you to all the team at BT who sorted my game pass..  I contacted the online help who couldn't have been better. Just brilliant.

1,234 Views
Message 53 of 153

Re: Trouble activating Xbox game pass offer

Hi there, 

I have the same problem.  Get the down for maintenance when trying to activate game pass. 

Can you please help with this?

Thanks

0 Ratings
Reply
1,207 Views
Message 54 of 153

Re: Trouble activating Xbox game pass offer

Hi @gmc6711, welcome to the forum and sorry you're unable to claim your Game Pass. 

 

Message us on this link Broadband | BT Help and one of our guides will be happy to claim the Game Pass for you.

Cheers

John

0 Ratings
Reply
1,168 Views
Message 55 of 153

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

I am also having the same issue with this. Any help would be appreciated ☺️ thank you 

0 Ratings
Reply
1,161 Views
Message 56 of 153

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

Hi @JackL07 Have you called the helpdesk number on the message? 

Thanks

Neil

0 Ratings
Reply
1,152 Views
Message 57 of 153

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

Yeah I've contacted them but they've said it could take 5 days to fix the issue.
0 Ratings
Reply
1,129 Views
Message 58 of 153

Re: Xbox Games Pass Issues "Unable to process your request. Please try again."

Hi I’m having issues claiming mine as well, keeps saying system is down when I go to add it on my account and won’t progress past that, are you able to help @DavidM 

0 Ratings
Reply
1,212 Views
Message 59 of 153

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

But if you have any other ways of getting this issue resolved sooner that would be great.

Thanks
Jack
0 Ratings
Reply
1,207 Views
Message 60 of 153

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

Hi @JackL07,

Thank you for posting. It takes the Xbox team around 5 days to fix the issue so unfortunately we can't offer a quicker solution.

Thanks,

Paddy

0 Ratings
Reply