@JohnC2
Hi JohnC2,
I hope you're doing well. I'm experiencing an issue with my router suddenly acting as a hotspot and broadcasting 2 EE SSIDs. I visited BT and opted out of BT Wi-fi, but unfortunately, it didn't resolve the problem. I contacted support, but they were unable to fix the issue. Instead, they changed my custom SSID, which was quite frustrating. I lodged a complaint, but it hasn't been resolved yet. They closed the complaint without resolving the issue or allowing me to opt-out of BT Wi-fi.
Could you please assist me or direct me to someone who can help?
Thank you!
