unable to redeem xbox game pass offer

[Bry1312]

I have just had fibre 500 installed and am trying to activate Xbox game pass all I get is  Unable to process your request. Please try again

[DavidM]

Hi @Bry1312 and welcome.

Thanks for posting about the game pass, sorry you're having problems. Our customer service guys should be able to get this sorted on 0330 1234 150 so give them a call and let me know how it goes.

Cheers

David

[Bry1312]

Phoned the number running around in circles, still not sorted. 

[JohnC2]

Hi @Bry1312, sorry you were not able to get this claimed. I've sent you a Private Message so you can get in touch with the Mod team and we'll get this claimed for you.

We are busy at the moment so it will be next week before we get back to you.

Cheers

John