App on pro box just stopped working. Everything else OK

[biggestbigc]

I think I’ve got the same issue. Turned TV box on today. First it had lost internet connectivity which we manage to re-establish and then none of the apps can be opened. Recordings are accessible - but no images are shown on the home page for any of them.

[barnpiece]

I guess they have fixed the problem here, as mine just started working again.

Richard

[phil001]

Just noticed this post, now I'm wondering if it's a similar problem to what I've just posted...

https://community.bt.com/t5/BT-Devices/dtr-t4000-no-internet-connection/m-p/2420161#U2420161

[Brucemeister5]

We have the same problem here. Pro box saying that there’s no broadband connection, and unable to access apps or watchlist. However, live channels delivered by broadband are all available to watch. Bizarre.

[Brucemeister5]

https://www.bt.com/help/check-service-status

Plenty of comments about this issue over on the EE Community too. Found this link on there.

[HaydnD]

As others have posted, it’s OK now so must have been an issue BT/EE’s end with a change of year!

[HaydnD]

Thanks

[Midnight_Voice]

@HaydnD 

I still have issues, as of 22:10.

I’m holding off giving the all clear, or reporting any further bugs, until that BT Status no longer shows there are issues.