BT Pro Box Frame Rate Match Bug - Always 60hz when frame rate matching is on.

[Anonymous]

OK, I’ll take a look 👍

I have reset the box ready to go back into aerial mode anyway so have to do a fresh set up.

[zulu17]

@Brucemeister5 perhaps the update was only to your ISP profile.

[Brucemeister5]

We’re probably late to the party, but currently on Component 4.1.124 & Manufacturer 0.9.218.

[SoupDragon57]

@ozsat  The issue with viewing content at 24fps is still happening. Returning from Amazon Prime Video to EE TV then has regular tv trying to display at 24fps/23Hz with a juddery image.
Matching frame rate turned back to off!
@DarrenDev  Is there any sign of this issue being fixed?

[ozsat]

The turning the 'Frame Rate Matching' OFF is a fix for the tv channels which should all be 50Hz.

I don't think there has ever been a way to get the other stuff to work correctly regularly- my guess is that is why Netflix abandoned the switching on the Box Pro.

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@SoupDragon57wrote:

@ozsat  The issue with viewing content at 24fps is still happening. Returning from Amazon Prime Video to EE TV then has regular tv trying to display at 24fps/23Hz with a juddery image.
Matching frame rate turned back to off!
@DarrenDev  Is there any sign of this issue being fixed?

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[DarrenDev]

This is a good example of why you shouldn't use old threads to discuss new issues.
The original issue on this thread was fixed in an update in early 2023 - it was just related to the box going into standby, and didn't involve any apps.
This same thread was then used to discuss a new issue, related to Amazon Prime Video. As an old thread was used, it wasn't picked up by mods and so hasn't been reported.
I'll ask someone to take a look at this new issue, and raise accordingly. The clock starts today though, so it may be a few months before any fix is available.

[Tomjeffrey20]

• Is it just me or is 60fps looking better for netflix I canf see no judder on normal tv either 
• Using a lgbx55 oled 

[Tomjeffrey20]

I do belive this big is now fixed 

[SoupDragon57]

@Tomjeffrey20 I'd agree. I've got frame rate matching switched on and it's working fine.