Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Anonymous
Not applicable

on ‎23-06-2023 18h43

760 Views
Message 11 of 14

Re: BT TV 0 Channels Found

I think you need help from a mod @MancLad , @PaddyB or @SeanD  can you assist?

Reply
JohnC2
Moderator-Retired

on ‎23-06-2023 19h05

753 Views
Message 12 of 14

Re: BT TV 0 Channels Found

Hi @MancLad, sorry you're having this problem. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to assist you in getting this fixed.

Cheers

John

Reply
MancLad
Aspiring Contributor

on ‎08-07-2023 9h02

701 Views
Message 13 of 14

Re: BT TV 0 Channels Found

2 weeks on and no further on Openreach have been out I’m still not sure what they have done as they did’nt do anything in the house.

Just had a Qube engineer as suspected absolutely pointless as all they could do were the checks / resets that had already been performed. 

Next step I suppose is to speak with Complaints, this is not what I expected from BT this whole process has been so painful.

0 Ratings
Reply
JohnC2
Moderator-Retired

on ‎08-07-2023 9h45

689 Views
Message 14 of 14

Re: BT TV 0 Channels Found

Hi @MancLad, sorry that this hasn't been fixed yet. I remember David said your case was already with the TMC team when you contacted us previously. They are the TV experts and should be able to fix this for you.
 I've sent you a PM so we can find out what's happening with this and help you further.

Cheers

John 

0 Ratings
Reply