My new TV PRO Box when changing channels will sometimes completely Freeze, has happened about 6 times the only way to get it working again is to turn it off at mains and reboot, which obviously is a pain.
Had engineer down who changed Box (Last week) for a new one, then today it has happened again.
Has anybody else had this problem or is it me doing something wrong
No you are not alone with this problem. Have a look in the BT TV / YouView from BT section for all the problems with the Pro box.