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Message 1 of 2

BT TV permanently turn off parental control request every time I want to view a recording

No matter what recording I want to watch (news, weather, entertainment stuff etc)  on my newly installed BT TV Pro box I get a request to enter a parental control pin.  All the help pages I look at seem to refer to broadband parental controls which is definitely not activated on my BT account.

 

Please can someone tell me how to permanently delete the parental control request on the BT TV box which frankly is really getting on my nerves and is completely unacceptable?  Please help -thanks

Graham
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Message 2 of 2

Re: BT TV permanently turn off parental control request every time I want to view a recording

The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself.

If on the box you go into the settings the parental controls you can manage them from there though

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