Bt entertainment missing channels

[Zubi · Accepted solution]

 Great news guys, the missing channels have arrived this morning. Thanks for the help

[Brucemeister5]

We also have another Pro tv box which did cause problems in setting up our subscription. Everything’s fine now though. We can only watch/record our subscription channels on one nominated box. We can use the other box for Netflix and NOW apps and also to record the  Freeview channels as normal.

[yuha_2000]

But how did they arrive?! Please update the thread to say what you did to solve the missing IP channels in the EPG, please

[Zubi]

I did nothing, the channels simply appeared, maybe with the help of bt experts here

[NigelB72]

@Zubi there was probably an order stuck in the background and a remote refresh was done which pushed them through. Glad it got sorted for you 👍

[Zubi]

Thanks for your help