Bt tv pro box and internet mode

[George121212]

Hi I have acquired the new tv box pro from CEX.

I want to use this in internet mode and have selected this in setup.

I have virgin media internet with the virgin hub acting as the modem and tp link decos as the router.

I can access the on demand content but unable to watch the channels on the box in internet mode.

Would be grateful for thoughts on getting this working. Thanks

[NigelB72 · Accepted solution]

You can't use the IP based channels as they're delivered by BT over multicast. The only way to have an active BT TV subscription with broadband provided by BT.

Oh and this forum is a customer to customer help forum for BT Retail customers. 

[George121212]

Thanks for the advice and warm welcome Nigel 😉