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Message 11 of 14

Re: Bt tv remote not working at all, except to put box on and off

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Did you factory reset your BT TV Pro box @mikeinlyme ? It sounds like it just needs to pair itself to your box again (the power button would continue to work even when not paired).

Press the Home and 9 buttons at the same time.
Hold down the buttons until the LED around the BT icon flashes purple three times.
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Message 12 of 14

Re: Bt tv remote not working at all, except to put box on and off

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Thanks Darren, I think my box is Kaput as it gives no picture on TV.
One day all is OK and then nothing.
I held down 9 and home until 3 flashes, but nothing.
Woe is me.
Mike
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Message 13 of 14

Re: Bt tv remote not working at all, except to put box on and off

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Hi Darren, the fault was that the HDMI socket on the TV that the bt box was plugged in to was faulty!
Very rare I am told, the TV is a Samsung smart tv and is less than 2 years old.
Now plugged into spare socket ( there are 4) and all OK.
Thanks for replying.
Mike 

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Message 14 of 14

Re: Bt tv remote not working at all, except to put box on and off

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Thanks for the update that may help others in future.
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