Discovery+ App

[Franco11]

So .. what tou tell me that .. you have to register for discovery plus !!!!
You can't use the same log in account
And also when i try that option
They tell me ....can only be done in the country that you register !!!!!
Sorry darren
But this is a bit of a shamble
And thanks God i don't like hi-tec 😞
Regard franco

[DarrenDev]

@Franco11 yes - you need to create an account with discovery+ in the same way that you need one for Netflix, and Now TV.  You can use the same email address and set it to the same password if you want, but they won't automatically keep in sync with each other.

When you see errors, I need you to please be descriptive or send me a screenshot.

Also, please make sure you're not using a VPN - all your references to other countries suggests that maybe you are?

[Franco11]

Hi daren .
When i use bt sport i don't use any vpn
And if do register a new email and password
Will ask me wich payment i want ecct...
Because ...
They are NOT LINK
So....
Misleading is what i think happen in here
Anyway
Will give another try later on
Thanks for all your help
Regard
Franco11

[DarrenDev]

You MUST use the link in MyBT to "activate discovery+". If you use that link, it will link your BT and discovery subscriptions together.

[Franco11]

Good news dareen 

Done !!!!

But i have to use a NEW EMAIL and a NEW password ....

And yes you have to link to your account 

Otherwise won't work !!!!! 

[DarrenDev]

Ok great. Glad it's sorted.

[Franco11]

Just a small idea regarding this....
Just tell EVERYONE TO REGISTER WITH A NEW EMAIL AND PASSWORD LINK TO YOUR ACCOUNT !!!!!
REGARD FRANCO
AND THANKS AGAIN

[DarrenDev]

That wasn't necessary - existing email would have worked if you'd followed the correct process originally. That's not entirely your fault though, as the form on the discovery+ site isn't clear enough. We've raised this with them to make clearer.

[Bentleymills]

@DarrenDev  Has the situation regarding older boxes been resolved. Still have no discovery plus app on our fairly ancient you view box  BT Item:080753.

[DarrenDev]

No update yet - still only on the Pro and Mini boxes.