Discovery plus

[Alylew999]

We now have discovery plus included but it doesn’t appear in apps or as a channel. It has been activated. We can log in on mobile device but not on tv box. What am I missing? 

[imjolly]

this may help

https://community.bt.com/t5/TNT-Sports-on-TV-Online-player/Trouble-activating-discovery-Read-this-fi...

[zulu17]

Hi @Alylew999 

discovery+ app is currently generally available on the (sagemcom)  Box Pro and Mini. Not yet released for the (humax)  Recordable/ 4K and minibox.

The Discovery linear TV channel is included in TV Box EPG and is included in the Entertainment/Big Entertainment/Full Works TV packs,

The Youview announcement said

When will discovery+ be available for BT TV Customers?

discovery+ is launching in phases. It first became available to BT customers with BT TV Box Pro and Mini* on 1st August 2023.  

Later, this year, it will be made accessible on earlier generation BT boxes, expanding its reach to a broader audience.

_{*You may not immediately see the app, as the update is a phased rollout. Initially, it will be accessible on the following device models: RTIW387 and DIW3930. It will later be made available on compatible Humax boxes.}

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[Alylew999]

Thanks for the reply. I activated it as it’s included in our package. I’m assuming EE/BT know which hardware we have so a bit confused why we’ve been given the plus channel if we can’t watch it on our current equipment. 

we have standard and had discovery as a channel already. 

guess we’ll just have to stream it from our mobile devices until the hardware catches up 😞 

#weird. 🙂