E4 not recording

[Lorr1977]

My BT youview will not record E4, other recordings on other channels working fine.  Did a factory reset didnt help, any suggestions?

[Crimliar]

It could be a deliberate setting by E4.  At least on Freeview, there has always been the ability of broadcasters to flag content as non-recordable!  I would assume that the same carries over to YouView and Freeview Play.

[zulu17]

Is the problem with E4 provided on aerial feed or are you using IP mode On the BT Tv Box Pro ?

If aerial feed it could be a problem with a multiplex on the transmitter you are receiving your signal from.

[Lorr1977]

• Thanks yes aerial feed so weird shows in scheduled just never actually records and so far only an issue on this particular channel

[DarrenDev]

Is it only scheduled recordings that fail? What happens if you press record for the current programme you're watching?
Also, are you setting the schedule from the box itself? Or via a paired app?

[barnpiece]

I noticed yesterday that, although the EPG looked correct for E4, when I pressed the Information button it was still showing the previous programme details. That is why mine didn't record.

Richard

[Lorr1977]

Only scheduled recordings are failing

[zulu17]

I do recall Youview working earlier this year with the D3&4 multiplex people over some issues not too dissimilar to what you are experiencing. As their (Youview) community has closed I can’t look back at those discussions nor raise any questions with them.  
Would suggest Bt check with Youview.

[DarrenDev]

Thanks for the pointer @zulu17 ... we've made YouView aware of this thread.

[DarrenDev]

YouView have been unable to reproduce this issue.

Is it still happening for you? Which model TV box do you have?