My BT youview will not record E4, other recordings on other channels working fine. Did a factory reset didnt help, any suggestions?
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It could be a deliberate setting by E4. At least on Freeview, there has always been the ability of broadcasters to flag content as non-recordable! I would assume that the same carries over to YouView and Freeview Play.
Is the problem with E4 provided on aerial feed or are you using IP mode On the BT Tv Box Pro ?
If aerial feed it could be a problem with a multiplex on the transmitter you are receiving your signal from.
I noticed yesterday that, although the EPG looked correct for E4, when I pressed the Information button it was still showing the previous programme details. That is why mine didn't record.
Richard
Only scheduled recordings are failing
I do recall Youview working earlier this year with the D3&4 multiplex people over some issues not too dissimilar to what you are experiencing. As their (Youview) community has closed I can’t look back at those discussions nor raise any questions with them.
Would suggest Bt check with Youview.