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Dougimo
Beginner

on ‎30-01-2024 21h27

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Message 1 of 2

EE TV

I have a BT TV Box Pro and all channels are streamed through BT fibre broadband but recently have issues with the picture on the normal free channels such as BBC 1 and ITV being very pixilated. This is despite broadband speed being in excess of 300Mbps  with no other streaming taking place. Could this be a set up issue?

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c64z86
Expert

‎30-01-2024 22h50 - edited ‎30-01-2024 22h51

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Message 2 of 2

Re: EE TV

Hi Dougimo,

Are you streaming the channels over wifi or Ethernet to your TV box? If using wifi, could you test with ethernet instead if possible and see if that fixes it?

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