Failed to record

[Rummer]

Up until a few days ago I had records ready to watch all recorded ok, now all of sudden they are saying failed to record. All new recordings are fine

[Midnight_Voice · Accepted solution]

@Rummer 

That’s a sign of disc corruption 😢 And it will likely happen again.

Your best bet is a Settings/Factory Reset, but watch your recordings first while you can.

[Rummer]

Thank you have already done a reset on box. i will see how it goes then maybe request an engineer or new box

[Midnight_Voice]

@Rummer 

I don’t think they would send an engineer for that, and even if they did, I don’t know what he could do, beyond Factory Resetting it, and you’ve already done that. (Though it was a full wipe-your-disc-drive Factory Reset, I trust?)

A new box is your best remedy.

[zulu17]

@Rummer  which box do you have  ( the Device Information under Settings  will give you the Manufacturer  and Model details if you are unsure )

[Rummer]

Sagemcom RTIW387,,,seems to be ok at the moment