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Fault IPC6023

So I have, reset box, reset the router, disabled snooping, and enabled snooping. Wired, wireless. Changed cables to Cat 6E I have wifi streaming at 400-450mbps 

BT Box all apps work, I can watch what was on yesterday, but can I stream live TV NO!!

Is there any way to disable this passthrough issue so I can use the BT box without having to revert to the Smarthub? 

 

 

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