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Message 1 of 14

Hdr Apple tv

When watching hdr content on apple tv it's not showing in hdr .also amazon prime is not showing dolby atmos

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Message 2 of 14

Re: Hdr Apple tv

I assume you mean when watching the Apple TV app on the EETV Box Pro?

As far as I know the box will always output DD+ when in surround mode, in normal Stereo mode it will be just that. My Amp will always show DD+ on it regardless of what im watching on the box itself, are you connecting directly to a TV or using a AVR or soundbar etc?

Can you watch HDR content on Netflix or do you have access to the TNT Sport Ultimate HDR channel which just runs a loop all the time, I dont think you need to be subscribed to view that, but it will test if HDR is working. (Channel 465)

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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Message 3 of 14

Re: Hdr Apple tv

Hdr works fine on the box ...I player is fine ...it's Apple tv displaying in sdr 

 

But it says dolby vision .but the youview box don't support that 

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Message 4 of 14

Re: Hdr Apple tv

The Apple TV App on the EETV Box is displaying SDR when HDR content is viewed?

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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Message 5 of 14

Re: Hdr Apple tv

That is correct yes .it's not toggling the hdr at all on apple. Amazon prime is fine and I player 

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Message 6 of 14

Re: Hdr Apple tv

Perhaps something one of the EETV boffins who know more about the boxes needs to answer to whether it is supported on the Apple TV app, EETV Box Pro right?

@DarrenDev do you know how the Apple TV App on EETV should behave, does it support HDR?

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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Message 7 of 14

Re: Hdr Apple tv

Could you please provide the name of a sample programme in Apple TV+ where you'd expect it to show in HDR, and I'll someone to validate expected behaviour @Tomjeffrey20  

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Message 8 of 14

Re: Hdr Apple tv

@DarrenDev 

Pull up the splash screen for Sugar. No need to start it. On my (non-EE) Apple TV box, it briefly flashes up HDR.

On Apple TV on the Pro Box, it doesn’t.

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*** Longtime YouView box owner, BT Broadband customer, finally an EE TV subscriber ***
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Message 9 of 14

Re: Hdr Apple tv

Thanks for testing @Midnight_Voice , I haven’t logged into any apps on my EETV.

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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Anonymous
Not applicable
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Message 10 of 14

Re: Hdr Apple tv

If you are talking about the Apple TV app on the Pro Box @Tomjeffrey20 , it doesn’t support HDR.

Prime Video is flaky on many devices, it appears to only offer the best quality on a Fire TV device when you have paid the “no ads” add on.

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