on 31-12-2023 12h08
Hi,
Recently got new mobile while trying to log in to now TV app keeps coming up with email not recognized. My now subscription is linked to my BT account. Have contacted now they suggested to contact BT.
Solved! Go to Solution.
on 31-12-2023 15h36
Hi @Matt6682
is the email still usable on other devices for login and launching Now ?
Is there anything unusual about the new mobile (is it sourced from Uk stock or imported) ?
on 31-12-2023 15h39
Yes can still login on other devices.
No phone is from Tesco UK.
on 31-12-2023 16h01
As its a new mobile are all the firmware and software updates been applied ?
on 31-12-2023 16h04
Thankyou I've resolved the issue
on 04-03-2024 15h03
@Matt6682 Can you share the solution please?
