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Message 1 of 3

Lost All Freeview Channels from 4K box

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Hi All,

Hope someone can help me with this problem.

My 4k box, which I have had for a few years now, has suddenly lost all the Freeview channels. I have rebooted it without success, and also rebooted the hub. Freeview works fine through the TV so the aerial must be OK. I connected up to my old YouView box and freeview channels are there, so it looks as though my 4K box has developed a fault.

Is there anything else I can try before ringing BT?

Thanks.

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Message 2 of 3

Re: Lost All Freeview Channels from 4K box

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Try retuning it from the Settings menu

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Message 3 of 3

Re: Lost All Freeview Channels from 4K box

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@Les-Gibson  You are a star! Thank you so much, all up and running now.